FAQs 12 November 2014

Will the NDIS affect my Centrelink payments?

Payments from the NDIS for approved reasonable and necessary supports are not considered income by the Australia Taxation Office and are exempt from tax. These payments are also

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FAQs 10 November 2014

Who is eligible for the NDIS?

You have to be an Australian citizen, a permanent resident or hold a Protected Special Category Visa and be under 65 years old when you apply to the

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FAQs 10 November 2014

When is it coming to us? When can we apply for NDIS support?

From July 1st 2016 the NDIS moved beyond the trial sites and started rolling out in many locations around Australia. Check our rollout map to find out when

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FAQs 10 November 2014

How long will it take to start my individual support plan?

It may be different for each person. There’s no precise length of time for plans to be processed, and if someone’s plan requires more detail and complex support

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FAQs 10 November 2014

Will the funding be flexible? Can I change the plan if our situation changes?

Your individualised NDIS plan is adaptable to your support needs. The cost of some supports in a plan may be fixed and known, others may need to be

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FAQs 10 November 2014

Is there any limit to the funding available for my plan?

The level of funding in your plan depends on what it takes to meet your ‘reasonable and necessary’ support needs. People are funded on an annual basis under

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FAQs 10 November 2014

Where I can search for what services are available?

See this full list of service providers registered with the NDIS. These lists are organised by state and territory, provider name and what the NDIS calls ‘support clusters’ or

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FAQs 10 November 2014

Can I keep my current services if I’m happy with them?

Yes you can. There will be changes to how the services get paid, but the day-to-day reality of your support can stay the same. And if you do

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FAQs 10 November 2014

Can I choose my supports?

Absolutely. This is what the NDIS is all about. It was established to give you more choice and control over how, when and where your supports are provided.

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FAQs 10 November 2014

Down the track, how often can I change the plan as our situation changes?

A typical review period might be every six or 12 months. The NDIS is a lifelong commitment. It has been created on the understanding that everyone goes through

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FAQs 10 November 2014

Is one meeting all I get?

No, you can have multiple planning consultations if you need. Your planner doesn’t just want to understand your specific needs. They want to know what a typical day

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FAQs 10 November 2014

How specific can I be when I sit down with a planner?

You decide what you do, what you need and who supports you to do it. Think about what you want before you start the process and come equipped

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FAQs 10 November 2014

Looks like I’m eligible. What next?

If you are eligible for supports, the Agency will assist you to get ready for your plan. You will be contacted by the Agency or one of their

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FAQs 10 November 2014

How do I get started then?

You can go to the  Access Checklist  page on the NDIS website. This is an accessible on-line list of questions and will tell you in a few minutes

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FAQs 10 November 2014

Does it cover more than the day-today basics?

Definitely, the NDIS has been set up to fund all sorts of supports that are “reasonable and necessary”. No two people are entirely the same so every person’s

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