Reasonable, necessary and valued: Pricing disability services for quality support and decent jobs was prepared by a research team led by UNSW for the
Health Services Union, Australian Services Union, and United Voice.

It shows the range of ways that disability support work has been under-priced in the NDIS, which is affecting quality of care for people with disability. The report says the situation will only get worse as the NDIS rolls out.

Key findings include:

• Disability support workers are not allocated enough work time required to provide personalised, co- ordinated, responsive and safe services to people with disability.
• The legal employment entitlements of disability support workers can’t be met.
• Casualisation is contributing to financial insecurity for workers.
• Pricing doesn’t include training or further skills development of the disability support workforce.

Further Reading

Reasonable, necessary and valued: Pricing disability services for quality support and decent jobs